Last updated: 4 November 2026
These terms govern your use of appliancefixdesk.com (“the site”),
operated by SoftNest (“we”, “us”). By using the site you accept these
terms. If you do not accept them, please do not use the site.
1. What the site is
The site publishes appliance troubleshooting information: error-code
meanings, symptom guides, likely causes, checks a homeowner can perform,
and guidance on when a repair should be left to a professional. The
content is general information for the models and generations each guide
names. It is not a repair service, and using the site does not create
any professional or contractual relationship between you and us.
2. Safety comes first
Appliance repair can involve mains electricity, gas, pressurised water,
and sealed refrigeration systems. Our Disclaimer forms part of these
terms. If any guide conflicts with a safety warning in your appliance’s
manufacturer manual, the manufacturer’s warning prevails, always.
3. Acceptable use
You may read, share, and link to our guides for personal, non-commercial
use. You may not scrape the site at a scale that degrades it for other
readers, misrepresent our content as your own professional advice, or
use the site for any unlawful purpose.
4. Intellectual property
The text, structure, and original diagrams on this site are our content
or used under licence, and are protected by copyright. Manufacturer
names, brand names, model names, and error-code designations belong to
their respective owners; we use them only to identify the appliances our
guides describe. This site is not affiliated with, endorsed by, or
sponsored by any appliance manufacturer.
5. External links
Guides link to manufacturer documentation, parts suppliers, and other
third-party sites. We do not control those sites and are not responsible
for their content, availability, prices, or terms. Links to parts
suppliers may be affiliate links — see our Affiliate Disclosure.
6. No warranties
The site and its content are provided “as is”. While every guide is
verified against manufacturer documentation before publication (see our
About page), we cannot warrant that a guide is complete or current for
your specific appliance, or that following it will fix your appliance.
Error codes can differ between models and generations of the same brand.
7. Limitation of liability
To the maximum extent permitted by law, we are not liable for any
damage to property, personal injury, or other loss arising from your
use of, or inability to use, the site or its guides, including work you
choose to carry out on your own appliance. Nothing in these terms
limits liability that cannot be limited by law.
8. Changes
We may update these terms and the site’s content at any time. The
version published on this page is the current one; continued use of the
site after a change means you accept the updated terms.
9. Contact
Questions about these terms can be sent via the contact details on the
site.